Texas Community Bank is committed to community banking, as well as to your safety and the safety of our employees during these concerning times surrounding COVID-19.
We are constantly monitoring for updates from public health officials and government agencies in order to fulfill our commitment to you in the safest possible way. Refer back to this Important Notice page often should there be any changes.
Bank Locations and Hours
As of June 29, 2020, our branch locations will resume regular banking hours. Please visit our Locations & Hours page to consult the schedule of your preferred location and for additional information.
Only 10 customers will be allowed inside the facility. As one customer leaves, another will be allowed to enter.
As government guidelines suggest, we request that customers maintain a distance of 6 feet when dealing with our customer service employees. In an effort to decrease the potential transmission of germs which result in COVID-19, colds, and flus, TCB employees will temporarily refrain from any physical contact with customers. This includes hand-shaking and other physical forms of greeting and appreciation. This is for the protection of both our customers and our employees and we appreciate your understanding of our policy at this time.
Although TCB has resumed regular banking hours, we respectfully request that if you are ill or exhibiting any symptoms of illness (cough, fever, shortness of breath), that you refrain from entering our facility and instead use our motor bank drive-thru facility.
Additional Ways We Can Serve You
If you are concerned about visiting any of our branch locations, we will do everything in our power to be of assistance over the phone. Please call us at (956) 722-8333 or visit our Locations & Hours page for additional contact information.
You can also use our Online Banking site, Mobile Banking app, or TCB iTalk number 1-844-842-7211 for account balance and transaction inquiries, transfers between accounts, bill pay, and other services.
Take Extra Care – Do Not Share Any Sensitive Information
During this time, please take extra caution when dealing with individuals that you do not know, whether it’s over the phone, text messages, e-mail, or social media. Click here to learn about phishing scams and how to keep any sensitive or confidential information safe from fraudsters and scammers!
You can also visit our Cybersecurity Tips page for more helpful information.
Helpful Information from Centers for Disease Control and Prevention
For information on precautionary measures you can personally implement in your daily life to protect yourself and your family, please visit the Centers for Disease Control and Prevention (CDC) website.